The Proactive Help Desk consists of a dedicated team of aviation technicians and data analysts who conduct daily reviews of customer data to identify potential issues well in advance —increasing dispatch availability, reducing unplanned interventions, and helping you move toward a 100% planned environment.
PT6E-67XP Proactive Services
Designed for PT6E-67XP customers who are enrolled in ESP™ Platinum, the Proactive Services team analyzes your engine data and turns it into actionable recommendations that limit aircraft downtime and keep the engine in top condition, moving you toward a 100% planned maintenance environment.
The specialized team proactively reaches out to customers to provide recommendations and remedial action to maximize mission readiness and performance optimization – helping you:
- Reduce costs
- Avoid flight delays, downtime and cancellations
- Move toward a 100% planned maintenance environment
The Proactive Help Desk is part of our growing suite of advanced Digital Engine Health Management Services that help ensure greater availability and predictability.
If you are interested in acquiring the FAST™ solution and/or enrolling in ESP™ to take advantage of the Proactive Help Desk and its benefits, please contact us for more information.
PT6 E-Series™ Proactive Services for Customers Enrolled in ESP™ Platinum
By supporting the move toward a 100% planned maintenance environment, the PT6 E-Series™ Proactive Services team analyzes your engine data and turns it into actionable recommendations that limit aircraft downtime and keep the engine in top condition.
Through the engine’s Data Collection and Transmission Unit (DCTU), full-flight engine and aircraft data is wirelessly transmitted to P&WC’s in-house experts after each flight. The highly skilled engineers who make up the Proactive Services team analyze the data and turn it into actionable recommendations that limit aircraft downtime and keep the engine in top condition.
The specialized team proactively reaches out to customers to provide recommendations and remedial action to maximize mission readiness and performance optimization – helping you:
- Reduce costs
- Avoid flight delays, downtime and cancellations
- Move toward a 100% planned maintenance environment
- Optimize engine health management
Centre de services
Visiter le centre de services après-vente pour découvrir les services et solutions de maintenance disponibles pour les moteurs de P&WC.
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Repair & Overhaul Sales Manager
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