The handbook sections are presented in a carousel format and can be opened directly from the app’s home page for quick access. Inside are links to relevant service bulletins.
Besides the home page and the news feed, there are two more icons at the bottom of the app’s screen. These are for services and support.
Clicking the services icon will give you access to a full list of designated P&WC service facilities that maintain PT6A engines, a list of sales managers with their contact details and an interactive, colour-coded map showing where service is available for your engine around the world.
The support section, meanwhile, conveniently gathers together contact details for all kinds of support, from the CFirst Centre to publications, warranties, ESP™ plans, rental engines and part sales. In this section, we also ask for user feedback on the app.
An advisory meeting was held with operators while the app was being developed, and their input was then factored into the design and content. Further refinements are being considered, but these will not change the app’s fundamental purpose: to serve as a simple, easy-to-navigate tool for owners, pilots and operators to obtain useful and relevant engine information.
By using this app, PT6A pilots and operators around the world will be better informed and positioned to optimize maintenance and management of their engines, resulting in enhanced performance and availability.
- Yves Houde, PT6A Customer Manager
We’re leveraging digital technology in many other ways to make it easier and faster for customers to do business with us. Read about some more recent examples here.